Booking Overview
Please arrive on time for your kiln loading session. You are allocated 40 minutes to finish loading your kiln. Please let us know if you are running late and we will try and accommodate but the technician reserves the right to refuse to load in case of any late arrivals.
You will need to be present for the loading of your work. There will always be someone present to assist if you require it.
To help the kiln load run smoothly please come prepared:
- Fill out the “kiln firing” form with the relevant details such as type of clay and kiln temp in advance.
- Anything wet will not be allowed in the kiln as it will damage the elements.
- Please provide your own sacrificial clay slabs or tiles to fire under any hazardous pieces.
- Make sure to properly wipe any bases from glaze in advance.
- We cannot store large amounts of packaging. For more information please refer to “Storage & Glazing”.
Please note that we cannot fire anything that creates a vast amount of smoke: paper clay, clay with organic materials, newspaper et.c.
Please get in touch in advance if you have any concerns or questions and we will try and help you as best as we can.
Collection of works
Depending on the size of your kiln, your fired work will be ready for collection 1-3 days after your firing. You will be given a pickup slot after the loading of your kiln.
In the majority of cases the kiln will be unloaded together with the technician at the pre-organised pick up time. There may be some cases though when the studio is exceptionally busy and we will need to unload your work ourselves to prepare for the next firing. In these cases we will store it on a designated shelf ready for your pickup.
Please bring bags or boxes for transportation when you come and collect your work. Each maker is responsible for packing their own work.
Any works abandoned for more than 2 weeks after the agreed pick up time will get destroyed and recycled.
Storage and glazing
If you require storage for a large amount of packaging, fired work or anything else - we can provide it for an extra fee.
If after the bisque firing you need desk space to glaze your work in our studio - book it by the hour. Please, bring your own glaze, tools, materials. This is subject to availability and pre-booking is required.
Care and responsibility disclaimer
If your work causes any damage to the kiln (shelf, elements, ceramic bricks, thermocouple etc.) you will be liable for repair costs and the replacement of elements. While all care is taken handling your work, Chelsea art Studio is not responsible for breakages or glaze mishaps that happen during the firing.
We ask to please feel free to ask ahead if you have any queries.
Please, read all the Terms and Conditions.